MNC Bank Management Serves Customers at Branch During National Customer Day
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JAKARTA - PT Bank MNC Internasional Tbk provides special services to its customers in light of National Customer Day 2018. MNC Bank held a gift event for customers simultaneously in all office networks in Indonesia.
For customers in the Head Office area, those who come to the Kebon Sirih Branch Office are given appreciation and services directly by MNC Bank management. The bank management represented by Ageng Purwanto as EVP Funding & Lending Business Head and Rita Montagna as EVP Funding Business Head became one of the officers serving customers at the branch office. Tuesday (3/9/2018).
"This activity that we routinely carry out every year are symbolic of our appreciation for customer trust. Of course, we always and every day give our best service to customers, but in the event of our National Customer Day we also give surprise gifts to customers. "Said Ageng.
Furthermore, Ageng said that the Bank continues to respond to customers' trust by not only providing the best service, but also assures convenience and safety of transactions. In addition, MNC Bank also pays attention to customer needs in developing products and services.
Customer trust in MNC Bank also accompanies the growth of the Bank's performance well. In the second quarter of 2018, MNC Bank recorded a growing profit compared to the first quarter of 2018. This profit growth was driven by the rapid increase of bank operating profit which reached Rp 132 billion in the second quarter of 2018 or an increase of 259% from the same period the previous year. From the funding structure, the Bank managed to increase cheap funds by Rp 1.8 trillion with a ratio of low-cost funds to total Third Party Funds recorded at 23.04%, this value increased by 5.9% from the same period last year.
"With positive performance growth and good customer confidence, we believe we can achieve sustainable profitability. This belief solidifies MNC Bank's steps to increase market penetration to the consumer and retail segments supported by the commercial and corporate segments. With that, MNC Bank's business and profitability can continue to increase throughout 2018." Closes Ageng Purwanto.